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We want your shopping experience at The Swanky Shack to be the absolute best! We hope you love each item you receive but if not, we are here to make your return process as smooth and easy as possible. Please see our simple returns policy below. If you have any questions, please call us at 940-627-0028 (hours are 11AM - 5:30PM CST Monday-Friday and11AM - 5PM CST Saturday) or email us at firstname.lastname@example.org.
We are able to cancel an order only if it has not already been fulfilled and shipped from our warehouse. If you wish to cancel a previously placed order, please call us at (940) 627-0028 Mon-Fri 11AM - 5:30PM CST and Sat 11AM - 5PM CST to see if it is not too late to cancel. If your order has already been shipped please see the information below if you would like to return your item(s). Cancellations are only taken by phone and cannot be processed through email.
How Do I Make A Return?
1. Fill out the return form included in your order.
2. Return the item(s) via an insured carrier of your choice to:
The Swanky Shack Returns
114 W Walnut St
Decatur, Tx 76234
We recommend shipping with insurance and keeping your shipping receipts until your return is processed. The Swanky Shack is not responsible for damaged, missing or packages lost in transit.
*The Swanky Shack reserves the right to update this return policy at any time without notice.